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    Nike+ FuelBand: Download and reinstall Nike+ Connect

    Last Modified
    1/22/2016

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    If Nike+ Connect displays the message "Download and reinstall Nike+ Connect," it means Nike+ Connect is not recognizing your Nike+ FuelBand SE or first generation FuelBand.

    Please follow these troubleshooting steps:

    1. Reinstall Nike+ Connect.
    2. Plug the FuelBand back in and retry.

    If the problem persists after reinstalling Nike+ Connect, please contact us.

    Which FuelBand do I have?

    Do I have a FuelBand or a FuelBand SE? Look inside your band to find out.
    FUELBAND SE
    FuelBand