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    My Nike+ FuelBand is not charging

    Last Modified
    7/23/2014

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    If your Nike+ FuelBand SE or first generation FuelBand is not charging, try these troubleshooting steps:

    • Make sure your device is correctly plugged into the USB port of your computer or laptop and the connector is facing the right direction.
    • If you use a USB cable adaptor, try plugging the device directly into the computer instead (avoid excessively stretching the band to plug it into a USB port).
    • Try plugging the device into a different USB port that is not part of the same USB hub.
    • Try charging the device on a different computer if available.
    • Try charging the FuelBand with a compatible wall or car charger.

    Please contact us if your device still won't charge after attempting these troubleshooting steps.

    Which FuelBand do I have?

    Do I have a FuelBand or a FuelBand SE? Look inside your band to find out.
    FUELBAND SE
    FuelBand

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